•According to Josh Bersin, an agile approach to managing change in the workplace is necessary due to the rapid changes businesses are experiencing.
• Traditional change management is no longer sufficient and often includes strict processes with spreadsheets, assigned deliverables, and rigid deadlines.
• Change in the post-pandemic business world is constant, unpredictable, and fast-moving; requiring resilience and flexibility from workers and managers.
• To successfully navigate these changes: think small; reinforce success; put workers front & center; choose or nurture human-centered leaders; fill skills gaps.
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