•Many organizations dream of having a virtual, on-demand, cloud-based training program for multiple audiences with varied needs including customers, employees, and partners.
• IT and/or corporate training departments are challenged to create virtual training environments that can be easily controlled, adaptable to end user needs and scalable.
• Companies in this situation must solve four back-end IT issues to offer virtual training successfully for these products: scalability; instructor control; global availability and performance; self-service.[…]
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